The buyer specifically requested a vibrant red color, but the color in the buyer's design draft is not a vibrant red. It needs to be corrected according to the following specifications: C0 M100 Y100 K0. The buyer questions why there is no assistance in making the adjustments. Our establishment believes that the person who created the design should be responsible for resolving the issue. Since the design is a raster image, it requires the original designer to rectify this error, out of respect. The white dots and peeling effect you see are part of the raster image effect in the design draft.
The following is a screenshot of the conversation, check for mistakes.